Thriving through uncertain times

Many are the articles, posts, comments, and other interventions all over social media, TV, magazines, newspapers, and other forums about the current crisis, by opinionmakers from all walks of life, experience, and more or less legitimate backgrounds.

However, we like facts and, when assumptions, that they are based on robust and consistent arguments.

We are facing a crisis without precedent, no doubt about it. But, as in all crises before and after this one, it’s not only the crisis that has an impact on the businesses.

Crisis, at the same time, bring to the spotlight hidden problems companies and organizations usually have that impact business more than the crisis in itself: Management fragilities, bad decisions or based on insufficient or no information at all, lack of structure, organizational problems, deficient businesses models, among others.

Everybody’s also talking about the crisis as a source of business opportunities for new or re-invented businesses, distribution models, and new ways of reaching the paying client, if not for success, at least to keep afloat.

Mutatis Mutandis, this is old news and, as a matter of fact, no news at all, except to spread some optimism to society at large, minimizing the fear effect that’s over everybody’s head.

I truly believe the real opportunities crisis can promote are two and interconnected. As usual in an open market economy:

  1. Darwinism: It cleans the market of the feeble and week, unable to adapt and thrive, at the same time that exposes the truly strong and capable;
  2. Evolutionism: It gives room for companies with visionary leadership and a flexible structure as well as market-oriented business models to quickly reinvent themselves, adapts to new circumstances, adjusts processes and strategies, to conquer the empty ground left behind by the previous ones.

We are seeing this happen even in strongly impacted sectors by this crisis like hospitality, aviation, and tourism.

What are you going to do to take care of your business, get back on track, to fulfill the gap others are creating in the marketplace? What’s your excuse?



A Company goes to the Gym …

Companies, like human beings, if not exercise and take care of themselves, tend to grow fat, develop bad living habits, become slower, have a difficult life, and die early.
An easy way to avoid all this, everybody knows it, is to develop good and healthy habits and going to the Gym.

For a company, the Gym is nothing else than having a regular health check about performance capabilities, cost control initiatives, human resources retention policies, investment priorities, client acquisition strategies, and, above all, keep always positive the ratio between costs and profits.

There’s a recipe to do this, easily and quickly, if you are concerned about time and costs: The MoSCoW approach!

We call it MoSCoW but what matters here are only the consonants, not the vowels. And a healthy company knows exactly its MoSCoW:

  • M, for Must have: These are the company essentials, without there’s no life at all. The critical resources to keep the company running;
  • S, for Should have: If the previous ones are absolutely critical, these ones are absolutely necessary to secure the life and growth capabilities of the company. A good example of a Should is selling capabilities;
  • C, for Could have: The two above criteria and resources that fit inside them makes the company efficient and effective. However, everybody knows that from time to time, we need to give a treat to ourselves, as a reward. Do we need it? – No! Do we deserve it? – Yes! But with objectiveness and control;
  • W, for Would have: Well, this one is everything we can live without and need to avoid if there’s no value to have them in the company. We can always evaluate if a Would can become a Could, but it never becomes even a Should.

It’s not difficult to do and to implement, these good habits, based on this MoSCoW principle. Does this help you to understand what you need to do to have a healthy company?